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Terms and conditions and privacy policy

Thank you for visiting our website www.DrBooking.rs (hereinafter: Dr Booking). With access and utilization of the website Dr Booking, you accepted, without restrictions, the Terms and Conditions. If you do not agree with this Terms and Conditions, please leave the website Dr Booking, immediately. If you want to use Dr Booking’s service, after you fill out the Request form you need to read and mark you agree with the Terms and Conditions.
The Terms and Conditions refer to utilization of the website Dr Booking by the user. After learning about the Dr Bookig’s Terms and Conditions any further utilization will be considered as a consent. The website’s content is for the informative purposes only and serves entirely to provide user with some of the desired services throughout the website Dr Booking.
Dr Booking has all rights reserved to withold the utilization for every website user, without stating reasons, and to make changes of the Terms and Conditions without previously notifying the user. If we decide to make changes with Privacy Policy, Terms and Conditions or any other regulation we will announce the changes on this page.

Property Of Dr Booking’s Website Content

Entire Dr Booking’s website content is the property of Dr Booking Beograd so as such it is protected by law. Dr Booking has all copyrights of the website’s complete conceptual content necessary for the correctly and continiously functioning of the very project’s idea. Any utilization of the web site which is inconsistent with The Terms and conditions – such as any kind of distribution, copying, posting, commercial exploitation of the content downloaded or in anyway modifying the website without Dr Booking’s permission, is strictly forbidden. Any unauthorized  use of the website, including content and design copying or any other element, will be sancioned by criminal and misdemeanor charges, as a an urgent procedure.

Rights And Obligations

Dr Booking is a medical, aesthetic surgery, cosmetic, antiage and translation services agent in the Republic of Serbia territory. Users are exclusevly adults, Republic of Serbia and foreign citizens. Services are provided by contractual obligation, with company (hereinafter: Partner) who provide his services unrelated or throughout to Dr Booking’s website. Solicitation and scheduling is made at preferential or regular prices of Partners services and it is free for the users. Posting the services information on the website is only an offer and an invitation for a user to fill out the Request form. If the user accepts this way of  Dr Booking’s management, with filling out the Request form and paying a commission (only on the Partner's request), user takes over the obligation to use the scheduled and desired services in the indicated term and stated, used service/s pay to the Partner. If the Partner requests for the commission in advance, user pays for the Dr Booking’s service/s through the Bank’s instruction, and releases Dr Booking of responsibility for any possible damage caused by this way of payment. For every, single, Dr Booking’s service, by the Partners authority, Dr booking issues the Confirmation form, with all relevant information after the the details user provided through the Request form, which identifies him before the Partner. This way, the user is given the right to claim the scheduled service/s for the correctly indicated date and term. If the user do not use the scheduled service/s in the correctly indicated date and term, highlighted in the Comfirmation form, Dr Booking is not obliged for the refund, if the Partner requested the commission in advance.
Dr Booking issues Comfirmation forms exclusively electronically, by emailing the user. Copying, forgering and dealership of Confirmation form is strictly forbidden. Comfirmation form is valid only to the indicated name and in the term on the form itself, with proper identity document. User agrees to receive commercial messages from Dr Booking with services that are provided through the website with the right to withdraw consent at any time, by informing Dr Booking  in writing. Dr Booking reserves the right to any kind of change of the website’s content as the offer, prices and services change including the special offers by the specific terms as a part of the regular offer.

Booking dismissal

User has the right to dismiss or to make a booking change, without stating reasons, within 14 days since the booking and commission paymant has been made (on the Partner's request). The user is released of any further obligations with booking dismissal but looses the right for the commission refund. If the change occurs regarding the service due the Partner’s mistake, Dr Booking is obliged to inform the user aout it, as soon as possible. If the changes made are not in accordance with user’s wishes, and wants to dismiss changed booking made by Partner, Dr Booking is obliged to make the total commission refund, for the user.

Complaints

All complaints are resolved and exchanged electronicall, by an e-mail complaints@drbooking.rs. Deadline for resolving complaints is 14 days from the date of the complaint receipt.

Disclaimer

You are using the website Dr Booking entirely on your personal risk. There is no guarantee, in any way, that utilization of this website is not going to be stoped, temporarily unavailable or shut down, including the routine maintenance and so for other reasons for which Dr Booking is not responsible. Also, Dr Booking is not responsible for the consequences that may arise by utilization of this website, including material, non-material, direct or indirect damage as a resault of website utilization, including accuracy and any information content or services provided throughout the website. Dr Booking is not responsible for any sort of content made by unauthorized users of the website. Dr Booking may control the website content at any time and all in order to ensure this Terms and Conditions are being followed as well as Republic of Serbia regulations. Dr Booking reserves the rights to remove any kind of content that is not in accordance with this Terms and Conditions. Partner is the only one responsible for the quality of its service. As a booking agent Dr Booking can not be responsible, in any way, for any kind of irregularities of Partner’s services. Every Comfirmation form has clearly indicated Partner providing the service. User explicitly declares that he would not consider responsible Dr Booking, agents and emloyees for the compensation of the damage and expenses, including the legal representation costs, which may arise from utilization of the website. Dr Booking can stop the business cooperation with any of the users at any time. In that case Terms and Conditions regarding users responsibilities and obligations do not cease to be valid. Dr Booking explicitly detracts, in every way, from the content of the third party website, that you can access from Dr Booking’s website. These links are present exclusively for you, to provide you more information. Dr Booking do not controls and is not responsible for the functioning, content, privacy policy or security of these websites. Access to the third party websites is the users only resposibility wich excludes Dr Booking from responsibilities. Dr Booking reserves the right to change or suspend any business segment, at any time, including, and without restrain, availability time, content including the access equipment or the website utilization. Dr Booking reserves the right to suspend or change any of these Terms and Conditions and/or Privacy policy listed here, without previous notice, if necessary, at any time. The user agrees that all communication through Dr Booking’s website must be in accordance with these Terms and Conditions. Dr Booking resrves the right of discretion to evaluate whether user violated the obligations. Dr Booking can change these Terms and Conditions at any time, and you will be simultaneously bounded by the new, changed Terms and Conditions. In the case when user is still utilizing the website and the Terms and Conditions and/or Privacy policy are changed it will be considered as an users acceptance with changed Terms and Conditions and Privacy policy. Every website utilization, after this kind of changes, will be considered as an acceptance of it. Partial or total illegitimacy of these Terms and Conditions particular regulation will not have the influence on the other ones validity, which remain legal. Illegal regulation will be switched with the other, appropriate one, which has the same or the most similar effect. For every legal disputes which may arise from the utillization of the Dr Booking’s website, the First Court in Belgrade has the jurisdiction. Filling out the Request form on the Dr Booking’s website is considered that user read all the Terms and Conditions and accepted them.

Privacy policy

Dr Booking is processing users personal data collected after filling out the Request form in accordance with the Law on personal data protection. Personal data are entirely used for solicitation of booking desired services for user whithin Dr Booking’s offer, and delivery of required data to a Partner included. Website utilization and filling out the Request form represents the users consent for data processing. User has the right and may use it, by asking it in writing from Dr Booking, to be informed regarding all the elements of data processing. Bank payment card processor guarantees the security while using your credit card, placing the whole process of charging on bank’s website. We do not forward your personal data of any kind. After the bank’s payment confirmation, you will get the Comfirmation form with your own number of it with all the relevant booking or bookings information including the price and all the details. All the relevant data needed for the successfull money transfer, you will fill out on the bank’s website and Dr Booking has no knowledge of it. We only get the comfirmation whether the money transfer was successful. During the data entry process, confidential information are transmitted through a public network in protected (encrypted) form using the SSL protocol i PKI system as currently latest technology solution. We give the user possibility to choose, to accept or not the Terms and Conditions as for the usage of Cookies. We colect and save users individual personal data only if we get your approval. We use personal data information only for the original purposes they are being collected for, and we will make shure they are safely erased afterwards.

Who We Share the Data With

The data is used only within the Dr Booking. All data is strickly kept untill the Dr Booking’s service ends, and only available for the necessary employees business purposes. All Dr Booking’s employees and Partners are responsible for protecting the users privacy. We can access and publish personal data only in order to fulfill relevant State laws and demands, for our proper system management but for ourselves and our users protection purposes. All the Partenrs who have the access to your personal data, while giving you the desired service and throughout the Dr Booking, have the contractual restrictions in order to secure your personal data and to be sure the law and rules of protecting personal data are being followed.

Cookies

Dr Booking is using the technology for information collecting which is helping us to improve your experience and our service, as well as other websites. Cookies (hereinafter: cookies) that we use allow our website to undisturbedly work and help us to learn what information and promotion is the most useful for our users. Cookies are little text files which your browser keeps on your computer, smart phone or tablet, while visiting website, and helps you being identified on subsequent website visits. The use of Cookies is a standard web pactice and most of the browsers are adjusted to automatically accept all the Cookies. You have the choice and always can choose not to use them. It is necessary to adjust the browser you use for the way of using Cookies. Dr Booking use Cookies just to give you a better website quality experience, for statistical analisys purposes of attendance and our promotion optimization on the web by Google Analytics and Google Ads services.